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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peace

Peace

October 6, 2024

1  out of  5
rating by Peace
"When I purchased the policy Jarvis and his staff were nice. Then I noticed slowly the rates increased. I asked the owner Jarvis when was the best time to cancel so I wouldn’t have to owe anything. He provided the date and I went with that date. Months later I receive a prorated bill from the owner he didn’t cancel the correct dates. Not once did he apologize for providing the incorrect date to cancel so I wouldn’t owe any prorated amount. Not knowledgeable and unfortunately due to my experience I wouldn’t recommend."
We responded:
"Thank you for sharing your experience. I’m not sure who you are but I would love to speak with you directly regarding this matter. I’m available M-F 9am-5pm. Best, Jarvis Hill "
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M Scott

September 24, 2024

5  out of  5
rating by M Scott
"I contacted Jarvis to help save some money on my steadily increasing rates for home and auto. He was very pleasant, helpful and knowledgeable and worked with me on the adjustments needed. I will not hesitate and reach out if any other questions. He is always willing to help answer my questions."
We responded:
"Thank you for sharing your experience. I enjoyed working with you, happy to save you money on your car and house insurance. Jarvis Hill State Farm 972.228.8877. Auto.Home.Life.Insurance. "
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Jorrie Wilmore

September 16, 2024

5  out of  5
rating by Jorrie Wilmore
"Mr. Jarvis Hill at State Farm was instrumental in helping us navigate the complexities of shopping for insurance. He took the time to educate us on the differences between policies as we compared options, making sure we fully understood what each one offered. His patience was unmatched as we reviewed how our current policy stacked up against others, and his knowledge made it easy to see where we could get better value. We never felt rushed or pressured, and Jarvis always had clear, insightful answers to our questions. If you're shopping around for insurance and want an agent who truly cares and guides you through the process, I highly recommend Jarvis Hill. He's the best!"
We responded:
"Thank you Jorrie for sharing your experience. Putting the customer first is our number one priority. Jarvis Hill State Farm 972.228.8877 Auto.Home.Life.Insurance. "
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Derrick Wilmore

September 16, 2024

5  out of  5
rating by Derrick Wilmore
"I had the pleasure of working with Jarvis Hill at State Farm, and I can’t say enough about his phenomenal service. He took the time to truly understand our needs and helped us secure a policy that not only fits our coverage requirements but is also budget-friendly in today’s challenging economy. Jarvis goes above and beyond to ensure his clients are satisfied, offering personalized attention and always being available to answer any questions we had. His commitment to making sure we got the best deal and coverage really sets him apart. If you’re looking for a reliable, knowledgeable, and caring insurance agent, I highly recommend Jarvis Hill. He’s an absolute professional who genuinely cares about his clients!"
We responded:
"Thank you Derrick! Finding affordable home and auto insurance with appropriate coverages is a win win! Jarvis Hill State Farm 972.228.8877. Auto.HomeLife.Insurance. "
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Selena Ball

August 9, 2024

5  out of  5
rating by Selena Ball
"Jarvis was a man of his word. He gave me a follow up call as he promised and he helped me save $$$$ on my insurance. Right now, I am a happy customer. Thanks Javis."
We responded:
"Thank you Selena! Happy to save you money on your car insurance! We look forward to working with you and your family. Jarvis Hill State Farm Auto.Home.Life.Insurance. 972.228.8877 "
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Consheda Ashley

May 9, 2024

5  out of  5
rating by Consheda Ashley
"After several years of the Jarvis Hill- State Farms service, I can still say this office is the best. This is a place where they truly care about the people. They are professional with understanding, patience, realness, honesty, caring, and true to their purpose. Thank you Jarvis for being consistent over the years!"
We responded:
"Thank you Consheda! It’s a pleasure working with you! Jarvis Hill State Farm Auto.Home.Life.Insurance. 972.228.8877 "
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Diana Rios

April 11, 2024

5  out of  5
rating by Diana Rios
"Fred was amazing. I asked questions. He answered them fast and made sure I understood what was going on. He made me feel so comfortable talking to him about my situation and what I needed. I also worked with Jarvis and had the best experience. They have made me feel like family."
We responded:
"Thank you for highlighting Fred! A lot of our customers have shared the same experience. We take pride in our customer service. Jarvis Hill State Farm Auto.Home.Life.Insurance. 972.228.8877 "
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Ashley Rucker

February 27, 2024

5  out of  5
rating by Ashley Rucker
"Customer service and professionalism at its best. Mr. Jarvis, Fred, and the team provide the best service. I have 3 auto vehicles through State Farm plus a life insurance policy. I'm truly grateful to have my policies with the State Farm office in Desoto. They provide the best customer service."
We responded:
"Thank you Ashley! We take pride in our customer service. We look forward to working with you and your family. Jarvis Hill State Farm Auto.Home.Life.Insurance. 972.228.8877 "
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Janet Schulze

February 6, 2024

5  out of  5
rating by Janet Schulze
"Jarvis Hill was so helpful in getting my insurance for my home and auto. I switched from All State and he saved me money! Thank you, Mr. Jarvis!"
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Lisha Potts

January 4, 2024

5  out of  5
rating by Lisha Potts
"Jarvis is extremely knowledgeable. His life-planning assistance elevates the overall experience and is quite helpful in thinking through more than just your life insurance needs."
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Rachel Seaton

September 7, 2023

5  out of  5
rating by Rachel Seaton
"My husband put in a service request on 2 consecutive days. Each time they were timely, efficient, & consistent! I was very, impressed! Was even more impressed that they followed up to ensure everything went well!!! Customer service at its finest!"
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Danna Chapman

August 31, 2023

5  out of  5
rating by Danna Chapman
"Great employees and service."
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Deliria McCuen

March 28, 2023

5  out of  5
rating by Deliria McCuen
"Very professional and patient!! I called for a quote because the price of my existing policy was extremely expensive. Jarvis was not only able to save me a couple hundred dollars but assisted with life insurance policies."
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Penny Fuller

March 23, 2023

5  out of  5
rating by Penny Fuller
"I was very pleased with the representative named Fred Thornton. Very professional and helpful. I appreciated all his help. I was at a dilemma being that I had been with family Allstate Bert Maxwell which I enjoyed the comfort of knowing the staff for over 7yrs and this month my auto/home increase each $100.00 at renewal. I was very disappointed so I reached out to State Farm and this gentleman really took his time in working with me. I know this insurance industry bias. Not the agency's."
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Tangie Robertson

February 1, 2023

5  out of  5
rating by Tangie Robertson
"I am new to Texas and was very nervous about switching all of my policies to Statefarm in Texas. I have to give a huge thank you and shoutout to the BEST Statefarm Agent I have encountered in a while. Mr. Hill is very professional and his service and attention to making sure I was comfortable is unmatched.I am grateful one of my friends referred Mr. Hill, he didn’t treat me like I was just another customer but like he has known me all my life. I had a lot of questions, he was very patient and I didn’t feel rushed or pressured. I will end with this like a good neighbor Jarvis Hill Statefarm is there. Jarvis Hill represents Statefarm and himself well and I am very pleased with the service I have received."
We responded:
"Tangie, Thank you for sharing your experience with us. I was reading in your voice the whole time🤣. I’m beyond appreciative for you referring your family. We look forward to working with you and your family. Jarvis Hill State Farm 972.228.8877 Auto.Home.Life Better Rates. Better Service."
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Ashanti Spurlock

February 1, 2023

5  out of  5
rating by Ashanti Spurlock
"If you're looking for great insurance rates. Give Jarvis a call. He saved me and my daughter 💰. He's very nice and professional. Thanks Jarvis! Signed you're new life long customer."
We responded:
"Thank you Ashanti! It was a pleasure assisting you and your daughter, we look forward to working with you and your family for the years to come. Jarvis Hill State Farm 972.228.8877 Auto.Home.Life Better Rates. Better Service."
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S C

January 10, 2023

5  out of  5
rating by S C
"Jarvis Hill is the best"
We responded:
"Thank you Sonya! Jarvis Hill State Farm 972.228.8877 Auto.Home.Life Better Rates. Better Service."
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Timothy Medlock

January 2, 2023

5  out of  5
rating by Timothy Medlock
"What a amazing Insurance Agent. Jarvis Hill - State Farm Insurance. Check him out. (Better Rates) What a outstanding team."
We responded:
"Thank you Tim! Appreciate you and your family for being loyal customers. Auto.Home.Life. 972.228.8877 JHSF"
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Tautiona Wallace

December 13, 2022

5  out of  5
rating by Tautiona Wallace
"Jarvis Hill State Farm is amazing! Service was very fast and professional! Very thankful to have him as my auto insurance provider! Thank you so much"
We responded:
"Thank you Tautiona for choosing us for your auto insurance. We look forward to working with you and your family for years to come. Auto.Home.Life. 972.228.8877 JHSF"
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Henriette Mathis

November 14, 2022

5  out of  5
rating by Henriette Mathis
"They are always prompt with response and very helpful. They have made every claim painless."
We responded:
"Thank you Henrietta. Service is very important to our agency. Auto.Home.Life. 972.228.8877 JHSF"
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Wynnetria Shorter

November 4, 2022

5  out of  5
rating by Wynnetria Shorter
"I called Jarvis Hill State Farm office today just to get a quote on auto insurance for my vehicles. He was relatable, knowledgeable AND was able to save me money! The customer service was great compared to other quotes I received in the last couple of days! Glad they were able to meet my needs and got me switched over today!!"
We responded:
"Thank you Wynnetria, It was a pleasure speaking with you. Happy to save you money on your car on home insurance. 972.228.8877 JHSF"
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Waunza Coleman

September 30, 2022

5  out of  5
rating by Waunza Coleman
"Very professional, everything in a timely fashion and just a good person overall."
We responded:
"Thank you Waunza, we appreciate you and your family. Thank you for always referring Jarvis Hill State Farm. Auto.Home.Life. 972.228.8877 JHSF"
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Paris Bear

September 12, 2022

5  out of  5
rating by Paris Bear
"Great customer service and good price."
We responded:
"Thank you! Auto.Home.Life. 972.228.8877 JHSF"
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LaTosha Dailey

August 29, 2022

5  out of  5
rating by LaTosha Dailey
"Thanks for your service"
We responded:
"Thank you LaTosha! Customer service is out #1 priority. We appreciate you being a loyal customer. Auto.Home.Life. 972.228.8877 JHSF"
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Sonia Dorrough

May 17, 2022

5  out of  5
rating by Sonia Dorrough
"We have been customers with State Farm for years. Jarvis is awesome. We appreciate his knowledge and insight and he cares about his clients. Call his office, get your quotes and get on board. So glad we did."
We responded:
"Thank you Sonia! We appreciate your business. Auto.Home.Life. 972.228.8877 JHSF"